v Hands on - Our Managers are hands on and deeply involved with every facet of your Community. We make every effort to get to know every inch of the common property and all of the residents in your community.
Our Managers realize Board Members are unpaid volunteers, we make every effort to minimize the amount of time/work required of the Board to run the Association professionally and effectively.
v Unparalleled Customer Service - Our Managers are available to be reached directly on their cell phones seven (7) days/week, ensuring the quickest possible response time to all inquiries, concerns & complaints. We are also available via office phone (live person answers), email & 24/7 emergency pager service. Our entire staff is regularly re-trained in providing professional, courteous service to all residents.
v Proactive - Our Managers are always looking for ways to improve operations while lowering expenses. We conduct regular bi-weekly comprehensive physical property inspections and maintain inspection logs to ensure the common areas are maintained in excellent shape throughout the entire year, regardless of the season or current weather.
v Smartstreet RBC Bank-Our semi-exclusive relationship with Smartstreet RBC Bank provides all of our Communities and Associations with extraordinary savings. Smartstreet provides no-cost banking (no fees for Associations or Owners making payments) with competitive interest rates, over the top customer service, no charge lockbox & payment processing, and a free turn-key website including the hosting.
v Cedarcrest Exclusive Performance Guarantee - We are the only Property Management Company willing to put our money where our mouths are. We personally guarantee any documented Board action request not fulfilled by Cedarcrest after two (2) requests a refund of $100/incident.* (Associations greater than 100 units)